I very much appreciated the professionalism and flexibility of the GLHB Group. Between the initial design and the start of my training program I was promoted. My program was quickly modified to align with my new responsibilities. This allowed me to address issues related to my new team, boss, and responsibilities, all while acquiring a more advanced vocabulary. The package was very complete and well delivered, focusing on oral expression of the high-level concepts needed to succeed in my new position. I highly recommend this training which linked up-to-the-minute management theory with concrete examples from my own workday. I do plan to invest in this training package for members of my own team.